Literally going to copy and paste the response I got from my email complaint (see previous blog) to H&M for having one of the most pathetic plus-size sections in a large chain store I’ve seen in a L-O-N-G time:
Thanks for reaching out to us.
I’m sorry that our new store in Anchorage, Alaska didn’t have what you’re looking for. We’re always accepting feedback to try to help make your shopping experience more enjoyable. The products and categories in-store can always change based on the demand, but it can take time.
Please see our H&M+ section online. Perhaps you can use the selection in-store to find out what sizes fit you best for different styles. This way you can browse our online plus size items and better select your fit.
We will continue to grow and expand H&M+ online and in-stores! Please let us know if you have any further questions or concerns.
H&M Customer Service
Well, thanks for nothing — the point is I want to see the clothes IN THE STORE, not on your frickin’ website. I came in person to your store to physically touch and try on clothes. But nope, if I only saw one shirt that might fit and maybe two bottoms I could possibly try on, what is the point?
H&M is so proud they offer plus size clothing but they get a big F from me for failing to provide the products in-store. Why does H&M provide almost an entire floor of their store to sizes 0-12, but only a tiny corner with 4 racks and a partial wall dedicated to sizes 14-24?
Maybe I’m just being a 33-year-old brat. Or am I fighting an uphill battle?